Shaun Herron
Senior Product Designer - Design Systems & Platform UX
Complex SaaS Products • Design Tokens • Component Libraries • AI-Enabled Platforms
Senior Product Designer specializing in design systems, complex SaaS platforms, and AI-enabled products. Experienced leading product design across multi-product platforms and translating complex workflows into clear, scalable systems by partnering closely with product managers and engineers to balance user needs, business goals, and technical realities.
Core Skills
Product Design
UX Strategy • Interaction Design • Information Architecture • User Flows • Prototyping • Usability Testing
Design Systems
Design Tokens • Figma Variables • Component Libraries • Design System Governance
Product Platforms
SaaS Platforms • Multi-Product Ecosystems • Platform UX • Cross-Product Workflows
AI-Assisted Product Design
AI-Assisted Design Workflows • Claude • Figma Make
Tools
Figma • Storybook • Token Studio
Professional Experience
TORSH, Inc. - Education Technology Platform
New Orleans, LA
2016 – 2026
Multi-product professional learning platform used by universities, school districts, and early childhood organizations to support educator coaching and professional development.
Director, Product Design & Design Systems
2018 – 2026
Responsible for UX and product design across a multi-product SaaS platform supporting educator coaching, professional learning, and evaluation systems used by universities and school districts.
- Led product design for a platform used by thousands of educators across ~250 schools and universities.
- Designed core platform products including a learning management system, mobile video reflection tools, coaching platforms, and observation systems.
- Built and maintained a scalable design system with ~120 components and ~500 Figma variables supporting consistent UI development across products.
- Partnered with engineering teams to translate design components into React components documented in Storybook.
- Designed AI-assisted coaching workflows that analyze educator artifacts (lesson plans, classroom video, observation data) to generate personalized professional development recommendations.
- Managed and mentored designers while remaining deeply hands-on in product design.
Impact
- Platform adopted by universities including Johns Hopkins and Harvard and school districts across the United States.
- Designed tools used daily by teachers, instructional coaches, and school leaders to support professional learning and improve teaching practice.
Senior Product Designer
2016 – 2018
- Led UX and UI design for core platform products supporting educator coaching and evaluation workflows.
- Designed a mobile video reflection app enabling teachers to record classroom sessions and receive coaching feedback.
- Designed authoring tools enabling instructional designers to create and distribute professional development courses.
- Designed data collection systems enabling school leaders to create observation and evaluation forms.
Lead / Senior Product Designer (Part-Time / Early Team)
Keepe (Startup) - Seattle, WA
2014 – 2017
Mobile marketplace platform connecting property owners, property managers, and service technicians for home and property maintenance.
- Led product design for three mobile apps and one web platform supporting a multi-sided marketplace.
- Designed service request workflows allowing users to photograph repair issues, receive estimates, schedule repairs, and rate service providers.
- Designed mobile workflows for field technicians and property managers including job management and scheduling.
Director of Product Design
RealNetworks - Seattle, WA
2005 – 2015
- Led a team of 10 product and marketing designers supporting consumer streaming products.
- Directed design for RealPlayer and RealTimes products across multiple distribution channels.
Senior Designer
Microsoft (Filter Talent) - Redmond, WA
2003 – 2005
- Senior Visual Designer for Microsoft.com collaborating with product managers and creative teams on digital experiences.
Education
Associate of Arts and Sciences
Bellevue College - Bellevue, WA