Shaun Herron
Senior Product Designer — Platform UX, Design Systems & AI
I lead product design on complex SaaS platforms — building the design systems that keep them consistent and embedding AI into both the products I ship and the way I ship them. Previously at TORSH, RealNetworks, and Microsoft.
Core Skills
- Product Design
- UX Strategy · Interaction Design · Information Architecture · User Flows · Prototyping · Usability Testing
- Design Systems
- Design Tokens · Figma Variables · Component Libraries · Design System Governance
- Product Platforms
- SaaS Platforms · Multi-Product Ecosystems · Platform UX · Cross-Product Workflows
- AI-Assisted Product Design
- AI-Assisted Design Workflows · Claude Code · Figma Make
- Tools
- Figma · Storybook · Token Studio
Experience
TORSH, Inc.
Education Technology Platform · New Orleans, LA2016 – 2026
Multi-product professional learning platform used by universities, school districts, and early childhood organizations to support educator coaching and professional development.
Director, Product Design & Design Systems
2018 – 2026
Responsible for UX and product design across a multi-product SaaS platform supporting educator coaching, professional learning, and evaluation systems used by universities and school districts.
- Led product design for a platform used by thousands of educators across ~250 schools and universities.
- Designed core platform products including a learning management system, mobile video reflection tools, coaching platforms, and observation systems.
- Built and maintained a scalable design system with ~120 components and ~500 Figma variables supporting consistent UI development across products.
- Partnered with engineering teams to translate design components into React components documented in Storybook.
- Designed AI-assisted coaching workflows that analyze educator artifacts (lesson plans, classroom video, observation data) to generate personalized professional development recommendations.
- Managed and mentored designers while remaining deeply hands-on in product design.
Impact
- Platform adopted by universities including Johns Hopkins and Harvard and school districts across the United States.
- Designed tools used daily by teachers, instructional coaches, and school leaders to support professional learning and improve teaching practice.
Senior Product Designer
2016 – 2018
- Led UX and UI design for core platform products supporting educator coaching and evaluation workflows.
- Designed a mobile video reflection app enabling teachers to record classroom sessions and receive coaching feedback.
- Designed authoring tools enabling instructional designers to create and distribute professional development courses.
- Designed data collection systems enabling school leaders to create observation and evaluation forms.
Keepe
Startup · Seattle, WA2014 – 2017
Lead / Senior Product Designer (Part-Time / Early Team)
Mobile marketplace platform connecting property owners, property managers, and service technicians for home and property maintenance.
- Led product design for three mobile apps and one web platform supporting a multi-sided marketplace.
- Designed service request workflows allowing users to photograph repair issues, receive estimates, schedule repairs, and rate service providers.
- Designed mobile workflows for field technicians and property managers including job management and scheduling.
RealNetworks
Seattle, WA2005 – 2015
Director of Product Design
- Led a team of 10 product and marketing designers supporting consumer streaming products.
- Directed design for RealPlayer and RealTimes products across multiple distribution channels.
Microsoft
Filter Talent · Redmond, WA2003 – 2005
Senior Designer
- Senior Visual Designer for Microsoft.com collaborating with product managers and creative teams on digital experiences.
Education
Bellevue College
Bellevue, WAAssociate of Arts and Sciences